Privacy policy

Effective Date: 11-1-25
This Privacy Policy explains how Ms Ash Learning (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or interact with our website at [www.msashlearning.com]

1. Information We Collect

We collect limited personal information to provide our services effectively:

Account Information: When you sign up, we may collect your name, email, and account details.
Payment Information: When you make a purchase, our secure payment processors handle your billing information. We do not store your credit card data.
Usage Data: We may collect non-personal data such as browser type, device, and general location to improve site performance.
Parental Information: When a parent creates or manages a child’s account.

We do not knowingly collect information directly from children under 13 without verified parental consent.

2. How We Use Your Information

We use collected information to:

Provide access to learning content and account features;
Process orders and manage memberships;
Send newsletters, updates, and promotional materials (with consent);
Improve our website experience and educational resources;
Comply with legal and safety requirements.

We never sell or rent personal data to any third parties.

3. Cookies and Analytics

Our Site uses cookies and similar tracking tools to understand how visitors use our content and to improve user experience.
You can manage cookie preferences in your browser settings.

4. Children’s Privacy (COPPA Compliance)

We value children’s safety and privacy.
In compliance with the Children’s Online Privacy Protection Act, we do not knowingly collect, store, or use any personal information from children under 13 without verified parental consent.

If you believe your child has provided us information without consent, please contact us immediately so we can delete it.

5. Data Security

We implement reasonable technical and administrative safeguards to protect personal information.
While no online system is completely secure, we take steps to prevent unauthorized access, misuse, or disclosure.

6. Third-Party Services

We partner with trusted third-party platforms (such as YouTube, Spotify, or Google Analytics) to deliver our content and improve performance.
These services have their own privacy policies, and we encourage you to review them.

7. Your Rights

You have the right to:

Access or correct your personal data;
Request deletion of your account;
Opt out of marketing communications;
Withdraw consent at any time.

To exercise these rights, please email us at [learnwithmamaash@gmail.com].

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect new features, technologies, or legal changes.
Any updates will be posted here with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

📧 Email: hello@msashlearning.com
📍 Mailing Address: Ms Ash Learning, [your business address], Missouri, USA